Frequently Asked Questions

Effective Date 26th September 2024

What Shipping Methods Are Available?

We offer standard delivery and express shipping options. The available methods may vary based on your location. During checkout, you can choose your preferred shipping method.

How Long Will It Take to Get My Package?

Delivery takes 1–2 days within West Bengal and 3–4 days outside West Bengal, with a maximum of 7 days. You can track your shipment for updates.

How Do I Track My Order?

To track your order, follow these steps:

  • Click on the “Track My Order” link available in the footer or menu of our website.
  • Enter your Order ID (provided in your order confirmation email) and your Billing Email Address in the respective fields.
  • Click “Track” to view the real-time status of your order.

If you face any issues, feel free to contact our support team for assistance.

How Do I Place an Order?

To place an order, follow these simple steps:

  • Create an Account: Sign up on our website by providing your email and necessary details.
  • Log In: Log in to your account to access the full range of products.
  • Browse Products: Explore our categories or use the search bar to find the products you need.
  • Add to Cart: Click “Add to Cart” for the items you wish to purchase.
  • Proceed to Checkout: Go to your cart, review your order, and click “Checkout.”
  • Enter Shipping Details: Provide your delivery address and contact information.
  • Make Payment: Choose your preferred payment method and complete the transaction.

Once your order is placed, you will receive a confirmation email with the order details.

How do I contact you regarding orders?

Contact at 8617789524 or email us at info@bmpsystems.in

Do I need an account to place an order?

Yes, you need to create an account to place an order. Having an account allows us to securely process your order, provide order tracking, and offer a more personalized shopping experience.

SHOPPING CART

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